Swim|Republic
https://swimrepublic.com/
Refund Eligibility and Process
Orders cancelled within 24 hours of purchase are eligible for a full refund, which will be issued to the original form of payment. This includes purchases made using split payment methods such as Affirm, Afterpay, Klarna, and similar services.
Orders cancelled after the 24-hour window are not eligible for a refund. All sales are considered final beyond this period.
Refunds will be issued to the original form of payment within 3 business days. Please note that your bank or financial institution may take up to 14 business days to reflect the credit in your account. If we are unable to return the funds to your original payment method, a refund check will be mailed within 30 days, minus a $10 processing and postage fee. Refunds must be requested online via a support ticket. This information will also be provided in your order confirmation email after successful checkout.
We accept the following forms of payment at Swim|Republic:
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Major Debit & Credit Cards: Visa, MasterCard, American Express, Discover, and $Cash App.
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Swim|Republic™ Gift Cards, Store Credit, and Discount Coupons.
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Afterpay®, Klarna®, and Affirm® Buy Now, Pay Later services
Afterpay®, Klarna®, and Affirm® allow you to split your payment into manageable installments. Each service follows its own terms and approval process. For more details, visit their official websites:
All payments are processed via our parent company Sunset@Vine. Payments will appear on your card statement as from “SUNSETATVINELLC“
Pre-Order Policy
At Swim|Republic, we offer exclusive access to upcoming styles through our pre-order service—giving you the chance to reserve high-demand items before they’re officially in stock.
- What Is a Pre-Order A pre-order is an advance purchase of an item not yet available for immediate shipment, but scheduled to arrive soon.
- Estimated Arrival Pre-order items generally ship on or before the availability date. We’ll notify you of any changes to the expected arrival as soon as possible.
- Manufacturer Delays In rare cases, delays or stock limitations from the manufacturer may prevent us from fulfilling your pre-order. If this occurs, we will process a full refund in accordance with our Refund Policy found in our Terms of Sale.
- Mixed Orders If your order contains both pre-order and in-stock items, we will ship the available items immediately. The pre-order item will ship separately once it’s in stock.
- Cancellation Policy Pre-orders cannot be canceled once placed. Please review your order carefully before completing your purchase.
We appreciate your understanding and your excitement for upcoming releases.
Backorder Policy
At Swim|Republic, we strive to maintain the availability of all items featured in our online store. However, occasionally, high demand may lead to certain products being temporarily out of stock.
- Backordered Items: Products listed as “backorder” are typically expected to be restocked within 14 business days.
- Order Fulfillment: Once replenished, your order will be processed and shipped promptly.
- Manufacturer Limitations: In rare cases, a manufacturer may run out of inventory and be unable to fulfill the restock within the expected time frame.
- Refunds: If this occurs, your order will be automatically refunded in accordance with our Refund Policy, as outlined in our Terms of Sale.
We appreciate your patience and understanding and remain committed to providing a seamless shopping experience.
Gift Card Policy
This Gift Card Policy (“Policy”) governs the purchase, issuance, use, and administration of all gift cards issued by Swim Republic, LLC (“Company,” “we,” “us,” or “our”). This Policy applies to both physical and digital gift cards.
By purchasing, accepting, or using a gift card, you (“Customer,” “you,” or “your”) agree to be legally bound by this Policy and all applicable terms of sale. If you do not agree, do not purchase or use a gift card.
1. Redemption; Use Limitations
- Gift cards are redeemable solely for eligible merchandise and services offered through the Company’s official website.
- Gift cards are not redeemable for cash, except where required by applicable law.
- A minimum purchase of $25.00 per transaction is required for redemption.
- Gift cards may not be combined with promotional codes, discounts, or special offers unless expressly authorized by the Company.
- Gift cards may not be resold, assigned, transferred, or used for any commercial purpose without prior written consent.
- All gift card sales are final, non-cancelable, and non-refundable.
- Title and risk of loss for gift cards pass to the Customer upon issuance or electronic delivery.
2. Validity; Expiration; Residual Balances
- Gift cards are valid for five (5) years from the date of issuance, unless a longer period is required by applicable law.
- The Company reserves the right to void any gift card after the expiration period.
- Where required by law, any remaining balance of $5.00 or less may be refunded upon written request submitted through official support channels.
- The Company is under no obligation to provide reminders regarding expiration dates or balances.
3. Lost, Stolen, or Unauthorized Use
- Gift cards function as bearer instruments and should be safeguarded accordingly.
- The Company is not responsible or liable for lost, stolen, damaged, destroyed, or unauthorized use of gift cards.
- Replacement of a gift card is not guaranteed and will only be considered, at the Company’s sole and absolute discretion, upon satisfactory proof of purchase and only if the card has not been redeemed.
- Under no circumstances will the Company replace or reimburse the value of a gift card that has been partially or fully redeemed.
4. Fraud Prevention; Suspension; Termination
- The Company reserves the unrestricted right to refuse, suspend, cancel, or void any gift card or related transaction without notice if, in its sole discretion, it suspects fraudulent activity, unauthorized or unlawful use, abuse of promotions or policies, or any violation of this Policy or applicable terms.
- In such cases, any associated balances may be forfeited without compensation, to the fullest extent permitted by law.
- The Company’s determination in such matters shall be final and binding.
5. Chargebacks; Dispute Enforcement
- Initiating a chargeback for a valid gift card purchase, or for the purpose of circumventing this Policy, constitutes a material breach of these terms.
- The Company will vigorously dispute any such chargebacks and may provide transaction records, IP data, delivery confirmation, and related evidence to its payment processors and dispute partners, including Chargeflow.
- The Company reserves all rights to pursue civil remedies, including recovery of damages, administrative costs, chargeback fees, and legal expenses, to the fullest extent permitted by law.
- The Company may also restrict or permanently ban associated customer accounts, email addresses, payment methods, and IP addresses.
6. Limitation of Liability
To the maximum extent permitted by law, Swim Republic, LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:
- The purchase, use, or inability to use a gift card
- Unauthorized access or use
- Loss of data, revenue, or profits
- Expiration or forfeiture of balances
In all cases, the Company’s total cumulative liability shall not exceed the original purchase value of the gift card in question.
7. Indemnification; Hold Harmless
You agree to indemnify, defend, and hold harmless Swim Republic, LLC, its owners, affiliates, officers, employees, contractors, and agents from and against any and all claims, demands, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your use or misuse of a gift card
- Violation of this Policy
- Fraudulent or unlawful activity conducted using a gift card
8. Governing Law; Dispute Resolution
This Policy shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to this Policy shall be resolved exclusively through binding arbitration on an individual basis, and not as part of any class, collective, or representative action, unless otherwise prohibited by law.
The Company reserves the right to select the arbitration provider and venue, consistent with applicable law.
9. Modifications
The Company reserves the right to modify, amend, or update this Policy at any time, with or without prior notice. Changes shall become effective immediately upon posting to the Company’s website. Continued use of a gift card constitutes acceptance of any revised terms.
Continued purchase, acceptance, or use of any gift card after any update to this Policy constitutes your binding acceptance of the revised terms.
10. Customer Support
Website: https://swimrepublic.com/support
Phone: (323) 880-0596
Store Credit Policy
This Store Credit Policy (“Policy”) governs the issuance, use, revocation, and limitations of store credit issued by Swim Republic, LLC (“Company,” “we,” “us,” or “our”). By accepting or using store credit, the recipient (“Holder,” “you,” or “your”) agrees to be legally bound by this Policy and all applicable store terms.
Store credit is issued solely as a courtesy and at the Company’s sole discretion. It does not constitute cash, a bank deposit, a prepaid access device, or a guaranteed customer entitlement.
1. General Terms
- Store credit may be issued by the Company in connection with approved returns, customer accommodations, adjustments, or promotional activities, in its sole and absolute discretion.
- Store credit has no cash value and may not be redeemed for cash, refunded, withdrawn, or exchanged under any circumstances, except where required by applicable law.
- Store credit is non-transferable, non-assignable, and may not be sold, gifted, traded, pledged, or otherwise conveyed to any third party.
- The Holder may use store credit to purchase eligible products for shipment to another person, provided the store credit remains associated with the Holder’s account or authorized transaction.
- Store credit is issued as-is, without warranty of any kind, express or implied.
2. Expiration
- All store credit expires sixty (60) calendar days from the date of issuance unless the Company expressly states otherwise in writing.
- Any unused balance remaining after the expiration date shall be automatically void and forfeited without refund or compensation.
- Expired store credit will not be reinstated, renewed, reissued, or extended under any circumstances, except where required by applicable law.
- The Company is under no obligation to provide reminders or notices regarding pending expiration or remaining balances.
3. Where Store Credit May Be Used
- Store credit may be redeemed only for eligible purchases made through the official Swim Republic website at www.swimrepublic.com.
- Store credit is not valid for in-person transactions, pop-up events, third-party marketplaces, wholesale transactions, social commerce channels, or any other sales channel not expressly authorized by the Company.
- The Company reserves the right to restrict store credit from use on certain products, categories, services, shipping charges, taxes, or promotional transactions at any time in its sole discretion.
4. Revocation; Suspension; Cancellation
- The Company reserves the unrestricted right to revoke, suspend, cancel, reduce, or terminate any store credit, in whole or in part, at any time, with or without prior notice, and in its sole discretion.
- Store credit may be revoked, suspended, or canceled if associated with suspected or confirmed fraud, theft, chargeback abuse, deceptive conduct, account misuse, policy violations, abuse of returns or exchanges, or any activity the Company deems improper or harmful.
- Any revoked, suspended, canceled, or expired store credit may be forfeited without compensation, to the fullest extent permitted by law.
- The Company’s determination in all such matters shall be final and binding.
There is no guaranteed dispute, appeal, or reinstatement process for store credit that has expired, been suspended, or been revoked by the Company.
5. Limitations of Liability
To the maximum extent permitted by law, Swim Republic, LLC shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:
- Lost, deleted, inaccessible, or expired store credit
- Failure to redeem store credit before expiration
- Revocation, suspension, or cancellation resulting from fraud review, system errors, account misuse, or policy enforcement
- Technical failures, website downtime, unauthorized access, or account issues affecting use of store credit
In all cases, the Company’s total cumulative liability relating to any store credit shall not exceed the original store credit amount issued to the Holder.
6. Fraud Prevention; Misuse; Enforcement
- Any attempt to sell, trade, transfer, duplicate, manipulate, or misuse store credit, or to use store credit in violation of store policy, may result in account suspension, order cancellation, store credit forfeiture, refusal of future service, and other enforcement measures deemed appropriate by the Company.
- The Company may monitor store credit usage and related transactions for fraud prevention, abuse detection, and policy enforcement purposes.
- Suspected misuse or fraudulent activity may be reported to payment processors, fraud prevention services, law enforcement, or other relevant third parties where appropriate.
- The Company reserves all rights to pursue civil remedies and recover damages, administrative costs, chargeback-related losses, and legal fees to the fullest extent permitted by law.
7. Governing Law; Policy Changes
This Policy shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to conflict of law principles.
The Company reserves the right to modify, amend, interpret, or discontinue this Policy at any time, with or without notice. Any changes shall become effective immediately upon posting to the Company’s website or otherwise being made available by the Company.
Continued acceptance or use of store credit after any modification to this Policy constitutes your binding acceptance of the revised terms.
8. Contact & Support
Website: https://swimrepublic.com/support
Phone: (323) 880-0596
Beyond the initial 24-hour cancellation window, all sales are final. No exchanges or returns are accepted. We highly recommend reviewing your order carefully, including your measurements based on our sizing chart, prior to checkout.
We take fraudulent and unauthorized chargebacks seriously and actively work to prevent them in order to protect our business and customers. If you believe a transaction was made in error, we strongly encourage you to contact our support team first to resolve any issues prior to initiating a chargeback with your bank or credit card provider.
All sales are considered final outside of our 24-hour cancellation window. Therefore, initiating a chargeback after this period—especially for valid and fulfilled orders—will be considered a violation of our store policy.
We partner with Chargeflow®, an automated chargeback management platform that streamlines the dispute process and leverages advanced, data-driven tools to resolve chargebacks efficiently and fairly. Upon receiving a chargeback, we will respond using Chargeflow with comprehensive supporting documentation, including order records, shipment tracking, customer communications, and store policies.
In cases of unauthorized chargebacks, we reserve the right to pursue legal and financial remedies to recover costs incurred, including time spent managing the dispute and fees associated with the chargeback process. These measures may include collection efforts, legal proceedings, and reporting of fraudulent activity where applicable.
Customers who file unauthorized chargebacks may also face restrictions on future purchases or account suspension.
If you believe you received a damaged or faulty item that was not damaged during shipment, please submit a support ticket immediately. Please note: Incorrect sizing or ordering errors do not qualify as damaged or faulty and are not eligible for a refund or exchange.
If your item is damaged during shipment, we offer optional package protection through our partner Route® for a small additional fee. Route® protects your order against:
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Loss
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Theft
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Damage during transit
To be eligible for coverage, you must add Route® protection at checkout. Claims for lost, stolen, or damaged packages can be submitted directly through Route’s easy-to-use claims portal.
⚠️ Important: If you decline Route® package protection, Swim|Republic is not responsible for any packages that are lost, stolen, or damaged after they leave our facility. While optional, we highly recommend adding Route® to your order for peace of mind.
In the event a product is listed at an incorrect price or with inaccurate information due to typographical, photographic, or technical error, Sunset@Vine dba Swim|Republic reserves the right to cancel or refuse any orders placed for the misrepresented item(s), regardless of order confirmation or payment status.
All purchases made through Sunset@Vine dba Swim|Republic are intended for personal use only. Reselling of our merchandise, whether through online marketplaces, retail storefronts, or other channels, is strictly prohibited. We reserve the right to refuse or cancel orders that appear to be placed for the purpose of unauthorized resale or distribution.
Terms of Sale Scope
This Terms of Sale Agreement applies exclusively to purchases made through Swim Republic at swimrepublic.com.
Merchandise offered through other affiliated or independent storefronts is governed by the terms, policies, and conditions published on those respective platforms and is not subject to this Swim Republic Terms of Sale Agreement.
Swim Republic currently offers only products eligible for Standard Shipping. Each store operates independently and may maintain separate product selections, fulfillment methods, and customer policies.